Effective date: 2026-10-13 | Version: 2026-10-13-test1
Testing edition. Sell Your Grail is open only to invited dealers who are helping us test it. This policy describes what the platform does today. We will update this page, and tell you, before we open to the public or start charging. Questions: support@lacatrinamarketing.com.
La Catrina Marketing LLC, 117 S Lexington St, STE 100, Harrisonville, MO 64701 ("we", "us") runs Sell Your Grail, including the Office and the Desk. Contact: support@lacatrinamarketing.com.
Your account. Your name, email address, business name, address, country and contact details, and, for new members, the references who vouched for you. We do not ask you to upload ID or give a tax number to join.
Sign-in and security records. When you sign in or use owner features we keep the time, your network (IP) address and browser type, and whether a sign-in code was right or wrong. This protects accounts and lets us investigate misuse.
The Office: what you enter. Your clients (names, emails, phone numbers, addresses, and, if you choose to add them, ID and proof-of-address images), inventory, pictures, deals, invoices, agreements and signatures, payments you record, shipment tracking numbers, notes and settings. You decide what goes in. This is your data, and you are responsible for having the right to hold it.
The Desk: what you share. For each post in a group you tick: the sender's displayed name and phone number, the text, any picture, the group name and the time. We also keep what you save, your alerts and your preferences.
Email we send for you. When you send an invoice or document from the Office, we pass the message and its attachment to our email provider to deliver it, and we keep a record that it was sent.
What we do not collect. We do not use advertising trackers. We use one sign-in cookie to keep you signed in, and nothing for marketing.
We do not sell personal information, rent it out or use it for advertising.
Other dealers (Desk only). Posts you choose to share are visible to approved members of the Desk. Members may see them with the group name hidden. Your Office records are not shared with other dealers.
Companies that help us run the service. They handle data only to do their job for us:
The people you deal with. When you email an invoice or ask someone to sign, they receive what you send.
Legal and safety. We may disclose information if the law requires it, or to protect people, the platform or our rights. We try to tell you first where we can.
A sale or restructuring. If the business is sold or merged, your information may go to the new owner, who must honour this policy.
Through the platform's owner tools we can see account-level facts for each dealer: name, plan, status, size of the account and last sign-in. Those tools do not show your clients, deals, inventory or documents. We run the servers, so we could technically reach stored data, and we will not look at it except to help you at your request, to keep the service running or safe, or as the law requires. Access to the servers is limited to the platform owner and the tools the owner authorizes.
Connections are encrypted. Sign-in is by emailed code, and owners can add an authenticator app. Each dealer's data is in its own database. We use rate limits, lockouts and an activity log, and we make regular automatic backups. No system is perfectly secure. If we learn of a breach that affects you, we will tell you as the law requires.
If you put your customers' or other dealers' details into the Office, you decide why and how, and you are responsible for doing it lawfully (for example, telling customers how you use their details). We process that information for you, as your service provider, and only on your instructions.
Our servers are in the United States. If you are in another country, your information is sent there. We rely on the protections in this policy and our providers' terms for these transfers.
The platform is for businesses and adults. It is not for anyone under 18, and we do not knowingly collect their information.
We may update this policy. For changes that matter, we will tell you by email or in the product before they take effect, and the "last updated" date above will change.
La Catrina Marketing LLC, 117 S Lexington St, STE 100, Harrisonville, MO 64701. support@lacatrinamarketing.com.